A well-managed company will have a good mission statement and goals and objectives based on factual information about their customers and competition. Decisions are based on data, rather than intuition. The organization is structured to best achieve the goals and objectives, and the expectations for each job are clearly communicated. Well-defined performance measurements, and base measurements with which to compare them, are essential to recognize and overcome current limitations. All employees should relate to and understand performance measurements. Great ideas are usually in response to overcoming recognized limitations.  Productivity improvement must be a core value of your organization’s culture.  Also, productivity improvement and the ability to respond to threats and opportunities rapidly with needed change is essential to present and future prosperity. Indeed, it is essential to future survival. The company’s employment practices enable it to attract and retain qualified people who are empowered to take action based on relevant feedback systems. The managers of a well-managed company are people of integrity who are trusted and respected by their employees and model open communication and cooperation.