What’s on this page?
‘Personal Information’ has the meaning given to it in the Privacy Act 1988 (Cth) (Act). In general terms, it is any information that can be used to identify you personally. This may include, but is not limited to, your name and contact details, including phone numbers and email addresses. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered Personal Information.
How we use your Personal Information
We will use information, including Personal Information you provide to us, to:
Without limiting Customer’s ownership rights in Customer Data, Customer acknowledges and agrees that we shall have the right to utilize data capture, syndication and analysis tools and other similar tools to extract, compile, synthesize and analyse any non-personally and non-Customer identifiable data or information resulting from Customer’s use of the Services which may be collected by us for any lawful business purpose without a duty of accounting to Customer, provided that the Data is used only in an aggregated form without specifically identifying the source of the Data.
When do we collect Personal Information?
We collect Personal Information when you provide it to us during the registration process and at other times as you use the Platform or contact us.
If you choose not to provide Personal Information at the time you are seeking to register as a User, you will not be able to complete the registration process to access the Platform.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.
How do we store your Personal Information?
Your Personal Information even if collected by us may be transferred to and stored in a country that is not located in your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. (on a temporary or permanent basis).
By registering as a User of and accessing the Platform, you agree:
How do we protect your Personal Information?
We will take reasonable steps to protect your information from loss, misuse, unauthorised disclosure or destruction, including by means of firewalls, password access, and secure servers.
To enable us to meet our obligations under the Act and to ensure the operation of the Platform, we may need to allow our authorised staff and contractors to access your Personal Information. The staff and contractors are required by contract and policies to maintain the confidentiality of your Personal Information.
If you suspect any misuse or loss of, or unauthorised access to, your Personal Information, please let us know immediately.
We do not knowingly collect Personal Information from people under 18 years old.
How can you access your Personal Information?
You can access some of the information that we collect about you by logging into your account on the Platform. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. To make an access or correction request, email us at firstname.lastname@example.org/
How can you contact us?
We will treat your queries and complaints confidentially. Our representative will contact you within a reasonable time after receipt of your query or complaint to discuss your concerns and outline options regarding how they may be resolved.
We will aim to ensure that your query or complaint is resolved in a timely and appropriate manner.
You may contact us by email at email@example.com/
Published: March 2020